Integrating Enterprise Resource Planning with the Organizations’ Management Structure for Decision-Making

  • Diler Atrushi Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq http://orcid.org/0000-0001-5888-6447
  • Razwan M. Salah (1) Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq. (2) Department of Computer Science, Cihan University-Duhok, Duhok, Kurdistan Region – F.R. Iraq http://orcid.org/0000-0001-6526-5534
  • Nawzat S. Ahmed Department of Information Technology Management, Technical College of Administration, Duhok Polytechnic University, Kurdistan Region – F.R. Iraq
Keywords: Decisions support system, Enterprise resource planning, Management information system, None-governmental organizations, System usability scale

Abstract

The unstable situation of some countries in Middle East have caused several crises. Many humanitarians Non-Governmental Organizations (NGOs) intervene to provide services to the affected groups. Good information management may have an effect on the project’s activities and the accuracy of decisions making, especially for organizations that have limited resource. This paper presents the integration of a Management Information System (MIS) and its' impact in a local organization operating in Duhok City, Kurdistan Region-Iraq (KRI), namely voice of older people and family (VOP Fam). The goal is to increase the quality of humanitarian work through good decision making and data management. Based on the System Usability Scale (SUS) result, the system includes many components as an Enterprise Resource Planning (ERP) and is used by the organization staff for managing and organizing their activities. This system is essential to provide knowledge and can bring together the management and the organization’s senior staff members to make decisions, collect the important information, and allow the donors and the staff of the NGO to follow work timely. The importance of the research lies in its contributes to highlighting the positive impact of integrating a computer-based information system (IS) in conducting humanitarian activities of NGOs in KRI. In addition, it will add a level of reliability to the NGO’s activities data and make it trustworthy. This study has concluded that Integrating IS in organizations can help in decision-making based on analyzing the aggregated data, and prepare more accurate reports in a short period. 

Downloads

Download data is not yet available.

Author Biographies

Diler Atrushi, Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq

Diler Atrushi is an Assistant Lecturer at the Department of Computer Science, College of Science, University of Duhok. He got the B.Sc. degree in Computer Science, the M.Sc. degree in Information and Communications Technology (ICT). His research interests are in Information Systems, Intelligent systems, Mixed Reality and Robotics.

Razwan M. Salah, (1) Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq. (2) Department of Computer Science, Cihan University-Duhok, Duhok, Kurdistan Region – F.R. Iraq

Razwan Mohmed Salah is a Lecturer at the Department of Computer Science, College of Science, University of Duhok. He is currently Head of Computer Science, Cihan University-Duhok. He got the B.Sc. degree in Computer Science, the M.Sc. degree in Information Technology, and the Ph.D. degree in Online Labs. His research interests are in Online Labs, E-learning, Technology Enhanced Learning, and Virtual /Augmented Reality. Dr. Razwan is a member of the IEEE- Iraq Section and the Special Interesting Group (SIG) of the VISIR System Society.

Nawzat S. Ahmed, Department of Information Technology Management, Technical College of Administration, Duhok Polytechnic University, Kurdistan Region – F.R. Iraq

Nawzat Sadiq Ahmed is an assistant professor and currently the director of general registration at Duhok Polytechnic University (DPU) in Duhok city, Kurdistan Region, Iraq. He got the B.Sc. degree in Computer Science at the University of Mosul (1999-2000), the M.Sc. degree in Computer Science at the University of Duhok (2007-2008), and the Ph.D. degree in Information Systems at the University of Malaya (2012-2013), Kuala Lumpur, Malaysia. His research interests are distributed information systems, human resources management systems, student information systems, E-learning Systems, E-Government, and data mining techniques. Asst. Prof. Dr. Nawzat is a member of the IEEE-Iraq Section.

References

Abeysekera, R., 2011. Effects of System Integration in an Organization a Case Study Carried out in the Photo and Home Electronics Branch. Linköpings Universitet, Sweden.

Ada, Ş., and Ghaffarzadeh, M., 2015. Decision making based on management information system and decision support system. European Researcher, 93(4), pp.260-269.

Ali, M., Xie, Y., and Cullinane, J., 2013. A decision support system for ERP implementation in small and medium-sized enterprises. In: Sociotechnical Enterprise Information Systems Design and Integration. IGI Global, United States, pp.97-121.

Almazán, D.A., Tovar, Y.S., and Quintero, J.M., 2017. Influence of informationsystems on organizational results. Contaduría y Administración, 62(2), pp.321-338.

Asemi, A., Safari, A., and Zavareh, A.A., 2011. The role of management information system (MIS) and decision support system (DSS) for manager’s decision making process. International Journal of Business and Management, 6(7), pp.164-173.

Atrushi, D., Ahmed, A., and Ahmed, N.S., 2017. The Development of an Inventory Management System using the Model-view-view Model Pattern. University ofnZakho, Iraq.

Bangor, A., Kortum, P., and Miller, J., 2009. Determining what individual SUS scores mean: Adding an adjective rating scale. JUS, 4(3), pp.114-123.

Brooke, J., 1996. A quick and dirty usability scale. Usability Evaluation in Industry, 189(194), pp.4-7. Available from: https://www.cui.unige.ch/isi/iclewiki/_media/ipm:test-suschapt.pdf. [Last accessed on 2020 Mar 01].

Dewett, T., 2002. The role of information technology in the organization: A review, model, and assessment. Journal of Management, 27, pp.313–346.

“Different Types of Information System and the Pyramid Model”, No Date, Available from: http://www.chris-kimble.com/Courses/World_Med_MBA/Types-of-Information-System.html. [Last accessed on 2019 Jun 08].

Ferré, X., Windl, H., and Constantine, L., 2001. Usability engineering-usability basics for software developers. IEEE Software, 18(1), pp.22-29.

Hill, A.V., 2019. Structured Brainstorming. Clamshell Beach Press CBP WP 57-03, Minnesota.

Kohli, R., and Devaraj, S., 2004. Contribution of institutional DSS to organizational performance: Evidence from a longitudinal study. Decision Support Systems, 37(1), pp.103-118.

Maxwell, J.A., and Kaplan, B., 2005. For evaluating computer. In: Healthcare Information System. Springer, Germany, pp.30-56. Available from: https://www.link.springer.com/chapter/10.1007/0-387-30329-4_2.

Melville, N., and Kraemer, K., 2016. Review : Information technology and organizational performance : An integrative model of IT business value. MIS Quarterly, 28(2), pp.283-322.

Peppard, J., and Ward, J., 2004. Beyond strategic information systems: Towards an IS capability. Journal of Strategic Information Systems, 13(2), pp.167-194.

Sauro, J., 2013. 10 Things to Know About the System Usability Scale (SUS). Available from: https://www.measuringu.com/10-things-sus. [Last accessed on 2020 Mar 01].

Sigala, I.F., Kettinger, W.J., and Wakolbinger, T., 2020. Digitizing the field: Designing ERP designing systems for triple-a humanitarian supply chains. Journal of Humanitarian Logistics and Supply Chain Management, 10(2), pp.231-260.

Stair, R.M., and Reynolds, G., 2018. Information Systems. 13th ed. CENGAGE, United States.

Tripathi, K.P., 2011. Decision support system is a tool for making better decisions in the organization. Indian Journal of Computer Science and Engineering, 2(1), pp.112-117.

Umble, E.J., Haft, R.R., and Umble, M.M., 2003. Enterprise resource planning: Implementation procedures and critical success factors. European Journal of Operational Research, 146(2), pp.241-257.

Van Nieuwenhuyse, I., De Boeck, L., Lambrecht, M., and Vandaele, N.J., 2009. Advanced resource planning as a decision support module to ERP. Computers in Industry, 62(1), pp.1-8.

Published
2020-09-30
How to Cite
Atrushi, D., Salah, R. M. and Ahmed, N. S. (2020) “Integrating Enterprise Resource Planning with the Organizations’ Management Structure for Decision-Making”, ARO-THE SCIENTIFIC JOURNAL OF KOYA UNIVERSITY, 8(2), pp. 34-39. doi: 10.14500/aro.10649.