Integrating Enterprise Resource Planning with the Organizations’ Management Structure for Decision-Making

Diler Atrushi; Razwan M. Salah; Nawzat S. Ahmed

doi:10.14500/aro.10649

Diler Atrushi Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq http://orcid.org/0000-0001-5888-6447
Razwan M. Salah (1) Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq. (2) Department of Computer Science, Cihan University-Duhok, Duhok, Kurdistan Region – F.R. Iraq http://orcid.org/0000-0001-6526-5534
Nawzat S. Ahmed Department of Information Technology Management, Technical College of Administration, Duhok Polytechnic University, Kurdistan Region – F.R. Iraq

Keywords: Decisions support system, Enterprise resource planning, Management information system, None-governmental organizations, System usability scale

Abstract

The unstable situation of some countries in Middle East have caused several crises. Many humanitarians Non-Governmental Organizations (NGOs) intervene to provide services to the affected groups. Good information management may have an effect on the project’s activities and the accuracy of decisions making, especially for organizations that have limited resource. This paper presents the integration of a Management Information System (MIS) and its' impact in a local organization operating in Duhok City, Kurdistan Region-Iraq (KRI), namely voice of older people and family (VOP Fam). The goal is to increase the quality of humanitarian work through good decision making and data management. Based on the System Usability Scale (SUS) result, the system includes many components as an Enterprise Resource Planning (ERP) and is used by the organization staff for managing and organizing their activities. This system is essential to provide knowledge and can bring together the management and the organization’s senior staff members to make decisions, collect the important information, and allow the donors and the staff of the NGO to follow work timely. The importance of the research lies in its contributes to highlighting the positive impact of integrating a computer-based information system (IS) in conducting humanitarian activities of NGOs in KRI. In addition, it will add a level of reliability to the NGO’s activities data and make it trustworthy. This study has concluded that Integrating IS in organizations can help in decision-making based on analyzing the aggregated data, and prepare more accurate reports in a short period.

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Author Biographies

Diler Atrushi, Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq

Diler Atrushi is an Assistant Lecturer at the Department of Computer Science, College of Science, University of Duhok. He got the B.Sc. degree in Computer Science, the M.Sc. degree in Information and Communications Technology (ICT). His research interests are in Information Systems, Intelligent systems, Mixed Reality and Robotics.

Razwan M. Salah, (1) Department of Computer Science, University of Duhok, Duhok, Kurdistan Region – F.R. Iraq. (2) Department of Computer Science, Cihan University-Duhok, Duhok, Kurdistan Region – F.R. Iraq

Razwan Mohmed Salah is a Lecturer at the Department of Computer Science, College of Science, University of Duhok. He is currently Head of Computer Science, Cihan University-Duhok. He got the B.Sc. degree in Computer Science, the M.Sc. degree in Information Technology, and the Ph.D. degree in Online Labs. His research interests are in Online Labs, E-learning, Technology Enhanced Learning, and Virtual /Augmented Reality. Dr. Razwan is a member of the IEEE- Iraq Section and the Special Interesting Group (SIG) of the VISIR System Society.

Nawzat S. Ahmed, Department of Information Technology Management, Technical College of Administration, Duhok Polytechnic University, Kurdistan Region – F.R. Iraq

Nawzat Sadiq Ahmed is an assistant professor and currently the director of general registration at Duhok Polytechnic University (DPU) in Duhok city, Kurdistan Region, Iraq. He got the B.Sc. degree in Computer Science at the University of Mosul (1999-2000), the M.Sc. degree in Computer Science at the University of Duhok (2007-2008), and the Ph.D. degree in Information Systems at the University of Malaya (2012-2013), Kuala Lumpur, Malaysia. His research interests are distributed information systems, human resources management systems, student information systems, E-learning Systems, E-Government, and data mining techniques. Asst. Prof. Dr. Nawzat is a member of the IEEE-Iraq Section.

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